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A Step-by-Step Guide to Enhancing Customer Engagement Through Discounts
Maximize Customer Engagement with Effective Coupon Strategies
Efficiently create and manage coupons through your Fooodis dashboard to attract more customers and increase sales. This guide provides essential steps for setting up and monitoring various coupon types, helping you tailor promotions to meet your business objectives and drive customer engagement effectively.
Mastering Coupon Management on Fooodis
Accessing the Coupons Section
1. Navigate to Coupons ○ From your main dashboard, locate and click on 'Apps' section. 2. Go to Coupons Section ○ locate and click on 'Coupons'. 3. Enable Coupons ○ In the Coupons management interface, check the box marked 'Enable Coupons' to allow the use of coupons in your restaurant. 4. Save Settings ○ Click 'Save' to activate the coupon settings. ○ This action will bring you to the main Coupons management interface where you can enable, create, manage, and track the usage of coupons.
Creating a New Coupon
5. Select the "Coupons" Area ○ Select the "Coupons" area from the menu on the left sidebar. 6. Add a New Coupon ○ Click on the 'Add new coupon' dropdown button to choose the type of coupon you wish to create. ○ The dropdown provides options such as creating a new coupon from scratch or using predefined templates. 7. Configure Coupon Details Name and Type ○ Enter a name for the coupon and select the type from options such as 'Percentage' or 'Fixed'. ○ For a 'Percentage' type, you might enter a value like 10% off, while for 'Fixed', you could set a specific discount amount, such as €25 off. Active Period ○ Set the 'Active from' and 'Active to' dates to specify the duration during which the coupon will be valid. ○ Optionally, you can set a limit on the number of times a coupon can be used to control the distribution and use of discounts.
Viewing and Editing Coupons
8. View Coupons ○ Once coupons are created, they will appear in the 'Coupons management' table where you can view all details including the status, name, code, limit number, and actions available. 9. Edit or Delete Coupons ○ Use the 'Edit' or 'Delete' options to modify or remove existing coupons, ensuring that your promotions stay up-to-date with your marketing strategies.
Utilizing Coupons Redemption and Tracking ○ Monitor the usage of each coupon through the dashboard to track its effectiveness. This data can help you understand customer preferences and adjust your promotional activities accordingly. Guidelines Summary ○ This comprehensive guide assists you in efficiently setting up, deploying, and managing discount coupons through your Fooodis dashboard. ○ By following these steps, you can enhance customer satisfaction with targeted promotions while maintaining control over your marketing expenditures. ○ Remember to regularly review the performance of each coupon and adjust your strategies based on customer response and redemption rates to maximize the impact of your promotional efforts.
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FAQs on Managing Coupons in Your Fooodis Dashboard
Explore our FAQs to gain insights into effectively managing the Coupons feature on your Fooodis dashboard. This resource provides answers to common questions, helping you utilize coupons to attract more customers, boost sales, and enhance your marketing strategies. Whether you're setting up new promotions or optimizing existing ones, these FAQs ensure you have the knowledge to maximize the impact of every discount offer.
To enable coupons, navigate to the 'Coupons' section under 'Apps' in your dashboard. Check the "Enable Coupons" box and click 'Save' to activate the coupon feature for your restaurant.
You can create two main types of coupons: 'Percentage', which offers a percent-based discount, and 'Fixed', which provides a specific monetary discount. Choose based on the promotion strategy that best fits your business needs.
Go to the 'Coupons' section, click on 'Add new coupon', and fill in the details such as coupon name, type (Percentage or Fixed), effective date range, and usage limit. Save the settings to create the coupon.
Consider your marketing goals, seasonal promotions, and customer buying patterns. Setting strategic start and end dates helps maximize the coupon’s effectiveness by aligning with peak shopping times or promotional periods.
In the 'Coupons management' section, find the coupon you wish to modify and click 'Edit' to change details or 'Delete' to remove the coupon entirely from your system.
Track coupon usage through the dashboard to see how many times each coupon has been redeemed. Analyzing these metrics can help you understand customer response and adjust your strategies accordingly.
You can temporarily disable a coupon by editing its active dates. Adjust the 'Active to' date to end sooner or set the 'Active from' date to a future time to pause its availability.
Promote coupons through multiple channels like social media, email newsletters, and in-store displays. Ensure that the promotion messages clearly state the coupon benefits, terms, and validity to maximize uptake and satisfaction.