Fooodis.com's Expert Blog

Activating and Configuring the Loyalty Program via the App

Accessing the Loyalty Program
  ○ Login to Fooodis Dashboard:
Begin by logging into your Fooodis dashboard using your credentials.

1. Navigate to the Loyalty Program (App Section)
  ○ From the left sidebar, locate the 'App' section. Under this section, click on the 'Loyalty Program' option.

2. Enable the Loyalty ProgramActivate the Loyalty Program
  ○ In the loyalty program configuration page that appears, check the 'Enable Loyalty Program' box at the top to activate this feature for your customers.

3. Configure the Program DetailsHeading
  ○ Add a headline for your loyalty program, such as “Earn Points with Every Purchase” to grab your customers' attention.

  ○ Provide a short description that explains the purpose of the loyalty program, e.g., “Join our loyalty program and start collecting points for exciting rewards!”.

  ○ Join Now Text 1: Encourage your customers to sign up, for example, with text like: “Unlock special offers and rewards by becoming a loyalty member today!”.

  ○ Join Now Text 2: Clarify how the points system works, such as “As a member, you'll earn points for every purchase, which can be redeemed for discounts on future orders.”

  ○ Webhook (Optional)If you have a system that communicates through webhooks, input the URL in this section. This will trigger automatic updates or notifications based on loyalty point actions.
  ○ Set Initial PointsYou can set the initial number of points that each new customer receives upon joining. A common starting value could be 5 points to incentivise sign-ups.

4. Save Your Settings
Once all the fields are filled out, click the 'Save' button to finalize the setup and activate the loyalty program for your restaurant.

Configuring Award Details

1. Add New
  ○ After clicking 'Add New', a new window will appear where you can enter the details for the new reward, as shown in the screenshots.
2. Enter the Award Information
  ○ Title
  ○ Description
  ○ Text After Redeem
  ○ Points Needed
  ○ Reward Type
  ○ Value for the Discount
  ○ Active To
  ○ Color
3. Upload Image
  ○ Add an eye-catching image by clicking 'Select Image' to upload a visual representation of the award.
  ○ Example: Use an image of a pizza if you are offering a “Free Pizza” reward.
4. Finalizing the AwardSave the Award:
Once all the fields are filled out correctly, click the 'Insert' button at the bottom of the screen to save and activate the new reward.

Detailed Example Guide for Setting Up Awards

Title:
  ○ Enter a descriptive title for the reward.
  ○ Example: "Get a Free Pizza" or "20% Off Your Next Order".
Description:
  ○ Provide a detailed description of the reward, explaining how customers can earn and redeem it.
  ○ Example: "Earn this free pizza by collecting 100 points from your orders. Redeemable at any time for any type of pizza."
Text After Redeem:
  ○ Add a message that will be displayed to customers after they redeem the reward.
  ○ Example: "Congratulations! You’ve redeemed a free pizza. We hope you enjoy your meal!"
Points Needed:
  ○ Specify how many points are required to claim this award.
  ○ Example: "100 points".
Reward Type:
  ○ Select the type of reward from the dropdown list. The available options are:
Fixed: A fixed-value discount or offer.
Percentage: 
  ○ A percentage-based discount.
Physical Product: 
  ○ A tangible item like merchandise.
Digital Product: 
  ○ A downloadable or digital reward.
Active To:
  ○ Set an expiration date for the award to create urgency and manage reward availability.
Color:
  ○ Select a color that will be associated with the reward in the user interface. This helps with visual identification of different rewards.